Homely

Privacy Policy

Last updated: November 7, 2025

1. Introduction

Welcome to Homely AI Property Search ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered property search platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or demo access
  • Use our property search and chat features
  • Upload property information and images
  • Contact us for support or inquiries
  • Subscribe to our newsletter or updates

2.2 Information We Collect Automatically

  • Usage data and analytics
  • Device information and IP addresses
  • Cookies and similar tracking technologies
  • Search queries and interaction patterns

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AI property search service
  • Improve, personalize, and expand our platform
  • Process transactions and manage your account
  • Communicate with you about updates, features, and support
  • Analyze usage patterns to enhance user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • To prevent fraud or security threats

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our service.

9. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@homely.ai
Address: [Your Company Address]
Phone: [Your Contact Number]